Privacy Policy
A legal disclaimer
Effective Date: 18.06.2025
Hamada Global Trading Pvt. Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website or contact us through enquiry forms or email.
Information We Collect
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Personal Information
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Name, company name, email address, phone number, country, and any other details submitted through contact or enquiry forms.
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Usage Data
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Information about how you interact with our website (e.g., pages visited, browser type, IP address, time of visit) through analytics tools such as Google Analytics.
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How We Use Your Information
We use your information for the following purposes:
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To respond to your enquiries and provide customer support
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To process B2B product or sample requests
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To send you product updates, event announcements, or company news (only if you opt in)
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To improve website performance and user experience
Sharing Your Information
We do not sell, rent, or trade your personal information. Your data may be shared only with:
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Internal teams responsible for customer support and sales
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Our Japan-based parent company, Hamada Tea Co. Ltd., if relevant to your request
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Trusted service providers who help operate this website (e.g., web hosting, analytics) under strict confidentiality agreements
Data Storage and Security
Your personal information is securely stored on protected servers. We implement appropriate physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, or misuse.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent to receive marketing emails at any time
To exercise these rights, email us at: operations@chirantea.in
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Hamada Global Trading Pvt. Ltd.
Gurugram, Haryana
operations@chirantea.in